- Leading and developing Store Supporting team (including Admin, Technical , SPA, Accounting) as well as supporting other departments to ensure store's smooth operation and profitability achievement through the management of store administration standards.
- Monitor all processes relating to merchandise such as receiving and loading or unloading, returning of merchandise, inspect goods at bay for loading or unloading according to regulations of the store.
1. Administrative tasks & Cost Control
2. SPA & ACC management
3. 5S, Safety Implementation & Facilities Responsibility
4. Process, Guidelines & Supporting roles
5. Rules-Regulations& Duties
- Administrative tasks & Cost Control
- Implement store operating plan, control store expenditure within budget parameters, sustain during financial year, to come up with cost saving plan.
- Develop strategies to reduce administrative costs, gain operational efficiency.
- Make periodical report related to costs and other matters.
- Develop and implement new administrative systems, such as record management.
- Supervise daily store's opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.
- Supervise the ordering and issuing of uniforms, name badges, swipe cards, material to ensure cost efficiency.
- Make working roster for store's Line Manager and roster for store's opening and closing.
- Coordinate with Aeon Delight to tackle issues relating to house-keeping, security and technical matters.
- Receive and work with inspection team from governmental authorities.
- Supervise other matters relating to staff s benefits, i.e. staff bus, staff canteen, medical room, garbage management.Merchandising management
- SPA & ACC management
- Ensure that the overall aestheticism of AEON GMS in term of Marketing and POP (Price of Promotion), VMD information board, notice board, standee design and display as well as the execution of decoration projects
- Support the accounting department's work smoothly and accurately
- 5S, Safety Implementation & Facilities Responsibility
- Responsible on 5S& safety of personnel working at the loading bay, backyard& backroom.
- Oversea the planned maintenance of vehicles, machinery and equipment.
- Check and plan to maintain, repare, buy the machine, equipment.
- Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Process- Guidelines & Supporting roles
- Develop working process, guidelines for other departments to ensure smooth operation.
- Ensure compliance in internal controls.
- Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.
- Plan ahead and work towards material order and related processes for new store's opening.
- Support other functions in execution of promotion schemes, customer survey, handling customer's grievance and finding solutions to arisen difficulties in operation.
- Rules-Regulations& Duties
- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide subordinates to follow the rules and regulations.
- Make regular reports and statistics on a daily, weekly and monthly basis.
- Support other departments as necessary.
- Other tasks or responsibilities as assigned by Deputy Store Manager or Store Manager.