[HCM] Business Market Intelligence Manager

Mô tả Công việc

1. Strategic Leadership

• Oversee and guide the BMI department, ensuring strategic alignment with company goals.
• Implement automation and predictive analytics to enhance operational efficiency and decision-making.
• Develop and deploy innovative strategies to reduce costs, optimize operations, and improve real-time tracking.

2. Team Management (Lean-based Approach)

• Lead the Business Analyst (BA) and Data Analyst (DA) teams, applying Lean methodology to eliminate inefficiencies and enhance workflow.
• Implement Lean Leadership principles to empower team members, promote proactive thinking, and encourage problem-solving through the PDCA (Plan-Do-Check-Act) cycle.
• Provide training and mentorship on data-driven decision-making, automation tools, and process optimization.
• Define and monitor OKRs and KPIs to ensure measurable team success.

3. Data-Driven Insights & Continuous Improvement

• Oversee the setup and maintenance of data warehouses while integrating new data sources.
• Develop real-time dashboards using Power BI, and other visualization tools to monitor business performance.

4. Workflow Automation & Task Management (Lean & Automation Focus)

• Implement process automation to streamline workflows, minimize manual efforts, and improve overall efficiency.
• Optimize task management and workflow automation in Lark to ensure smooth and productive operations.
• Deploy Chatbots & AI-driven Task Management to automate task assignments, track progress, and optimize repetitive workflows.

5. Documentation & Reporting

• Establish standardized documentation protocols and maintain detailed reports on system performance, KPI tracking, and cost-benefit analyses.
• Monitor KPI tracking and SLA optimization to ensure operational excellence.

Yêu Cầu Công Việc

• Education: Bachelor’s degree in Data Science, Business Administration, Information Systems, or a related field. Master’s preferred.
• Experience: 5+ years in business intelligence, data analytics, or a related field, with at least 2 years in a managerial role.
• Technical Skills: Proficiency data modeling, analytic (Tableau, Power BI, etc.) and automation tools. 
• Analytical Skills: Strong ability to communicate complex data insights succinctly and persuasively.
• Leadership Skills: Proven track record of team management and cross-departmental collaboration.