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CÔNG TY TNHH ROHTO-MENTHOLATUM (VIỆT NAM)

[HCMC] Customer Service Officer - Fresh Graduate

CÔNG TY TNHH ROHTO-MENTHOLATUM (VIỆT NAM)
Địa điểm

Hồ Chí Minh

  • Lương

    Cạnh tranh

  • Cấp bậc

    Mới tốt nghiệp

  • Hết hạn nộp

    28/05/2026

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
  • CLB thể thao

Mô tả Công việc

  • Get calls and answer customers related to products’ usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone
  • Do CS Weekly report
  • Daily check the content and images for upload on Fanpage.
  • Update new products, promotion, TVC, Clip...on fanpage, youtube,…
  • Control consultation regarding customers’ Q&A on fanpage, youtube.
  • Manage and update product information into CRM system
  • Support in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.
  • Support in sending Birthday Cards to valued customers.
  • Key in customers database shared by supermarket, pharmacy,…
  • Follow other duties required from CS Leader

Yêu Cầu Công Việc

  • Female, welcome fresh graduate from University or under 1 year experience (Business Administration major)
  • Have passion in service industry;
  • Customer-oriented, hardworking, trustworthy, eager to learn, and teamwork spirit;
  • Flexibility to respond to a range of different work situations,
  • Can working independently, ability to multi-task, prioritize, and manage time effectively
  • Be willing to work overtime occasionally if requested
  • Proficiency in both English and Vietnamese communication
  • Proficiency in using MS Word, Excel, PowerPoint, Social network
  • Photoshop, AI, canva skill is an advantage

Địa điểm làm việc

Hồ Chí Minh
37 Ton Duc Thang Street, Bến Nghé, Quận 1, Hồ Chí Minh

Thông tin khác

  • Bằng cấp: Đại học
  • Phụ cấp khác: Parking fee
  • Thời gian thử việc: 2 months of probation with full salary
  • Cơ hội huấn luyện:

    A2E skill training
    Pre-mortems
    Prioritization
    Problem solving
    Owner’s mindset
    Idea generation
    Coaching
    Influencing
    Courageous conversations
    Effective communication
    Presenting with impact
    Closed-loop conversations
    Creating business value
    Effective meetings
    Effective emailing
    Organizational health

  • Độ tuổi: Không giới hạn tuổi
  • Thời gian làm việc:The working hours are from 8:00 am to 5:00 pm from Monday to Friday
  • Đồng nghiệp: Friendly, supportive
  • Phúc lợi:

    Japanese Health Insurance 2000 USD for Staffs over 2 years contribution
    Company trip, Team building activities

  • Ngày nghỉ:

    - 15 working days: from full 1 year to less than 3 years;
    - 16 working days: from full 3 years to less than 7 years;
    - 22 working days: from full 7 years or more to less than 37 years.

  • Lương: Cạnh tranh

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