Head of Human Resources

The Head of HR acts as a Strategic Business Partner to the BOD, leading the entire human capital function to support the company’s rapid scaling. This role is responsible for building a high-performance culture, optimizing HR operations through technology, and ensuring the organization remains agile and competitive in a high-pressure market.

• Strategic HR Planning: Partner with the BOD to design and execute people strategies that align with business growth; provide consultancy on organizational design and workforce planning.
• Operational Excellence: Overhaul HR processes to increase efficiency; lead the digital transformation initiatives to optimize productivity across all departments.
• Performance & Talent Management: Develop and manage agile performance frameworks (KPIs) to drive productivity; lead talent acquisition for key leadership roles.
• Total Rewards Strategy: Design and manage competitive compensation and benefits structures focused on performance incentives and long-term retention of top talent.
• Culture & Employee Engagement: Cultivate a resilient and innovation-driven corporate culture that fosters high performance. Lead strategic employee experience initiatives and internal communications to sustain high morale and mental well-being within a fast-paced, high-pressure environment.
• Compliance & Risk Management: Ensure all HR activities comply with Vietnam labour law and internal policies; manage HR budgets and headcount costs with a focus on ROI.

• Bachelors and/or Master’s degree in Human Resources, Business Administration, or related fields.
• Professional major in HR Strategy, HRBP, Organizational Development
• At least 10 years of professional experience in HR, with 3-5 years in a leadership position. Prior experience in Ecommerce, Fintech, or high-growth tech companies is highly preferred
• Fluent in English
• Strategic thinking & data-driven mindset.
• Excellent leadership, negotiation, and communication skills at the board level.
• Proven experience in implementing HRIS and advanced technology in HR operations.
• Experience in agile methodologies and change management.
• Strong negotiation and BOD-level communication
• High resilience, result-oriented, and able to thrive in a high-pressure environment.