Head of Operations

1.       Oversee all operational activities across the company's manufacturingfacilities and partner factories, ensuring seamless coordination andexecution.

2.       Lead and manage Production, Manufacturing Engineering, TestingEngineering, and Industrial Engineering functions to achieve operationalexcellence.

3.       Develop and implement strategies to ensure efficient, cost-effectiveproduction processes that optimize resources and reduce waste.

4.       Ensure all manufacturing activities meet high standards of on-timedelivery, quality, safety, and regulatory compliance.

5.       Drive continuous improvement initiatives by leveraging innovativepractices, technologies, and process enhancements to improveproductivity and operational performance.

6.       Establish and monitor key performance indicators (KPIs) for production,quality, safety, and efficiency to ensure targets are met.

7.       Collaborate with cross-functional teams such as GOM, QualityAssurance, and Maintenance to optimize overall manufacturingoperations.

8.       Manage and develop operational budgets, control costs, and identifyopportunities for cost savings without compromising quality or safety.

9.       Foster a culture of innovation, continuous learning, and operationalexcellence throughout the manufacturing network.

10.   Provide strategic input and reporting to senior management onoperational performance, risks, and opportunities for growth andimprovement

Education: Bachelor’s degree or higher in Mechanical Engineering, Manufacturing Engineering, IndustrialEngineering, or related fields.

Certificates: Relevant certifications such as Lean Manufacturing, Six Sigma, PMP, or equivalent is desirable.

Work Experience

• Minimum of 8 years of proven experience in manufacturing operations, with at least 3 years in aleadership role overseeing production, engineering, or testing functions within a manufacturingenvironment, preferably in the tier-1 EMS industries.

• Experience in new factory start-up and/or expansion projects is an added advantage.

Language Skills: Fluency in Vietnamese and English, both spoken and written. Chinese is a plus

Production & Manufacturing Management:

• Strong knowledge of manufacturing processes, production planning, quality control, and leanmanufacturing principles.

• Drive effective management of factory operating costs, material and scrap rates, andsubcontracting efficiency to ensure on-time delivery.

Engineering Management: Experience in manufacturing engineering and testing engineering, including process optimizationand troubleshooting.

Leadership: Demonstrated ability to lead, motivate, and develop a diverse team of managers and engineers.

Problem Solving: Excellent analytical skills with the ability to identify issues proactively and implement effectivesolutions.

Communication: Effective communication skills for liaising with cross-functional teams, senior management, andexternal partners.

Ad hoc Duties: Capable of handling additional responsibilities or projects as assigned by senior management,including process improvements, cost reductions, or compliance initiatives.

Leadership & Influence: Ability to inspire and lead teams towards achieving operational excellence.

Adaptability: Flexible and open-minded to adapt to changing priorities and business needs.

Decision-Making: Strong judgment and decision-making skills under pressure.

Collaboration: Excellent interpersonal skills to collaborate effectively with internal teams and externalstakeholders.

Resilience: Ability to work under stress and manage multiple priorities efficiently.

Cultural Sensitivity: Respect and understanding of local culture, customs, and business practices

Crisis Management: Ability to handle unexpected operational issues or crises calmly and effectively.

Change Management: Experience in leading change initiatives within a manufacturing environment.

Development Potential: Demonstrated leadership potential with a strong emphasis on talent development, with the aspiration to advance into a more senior management role within a few years.

Compliance & Safety: Strong commitment to safety standards, environmental regulations, and corporate compliance.

Global Perspective: Understanding of global supply chain dynamics, EMS industry standards, and international qualityrequirements.