HR & Admin Manager

Key Duties and Responsibilities

A Human Recourse & Admin Manager shall be expected to perform the including but not limited to the following key tasks:

1. Strategic HR Leadership

• Partner with senior management to align HR strategy, workforce planning, and organizational structure with business and production objectives.
• Advise management on people-related risks, labour cost optimization, productivity improvement, and organizational effectiveness.
• Lead HR transformation and continuous improvement initiatives to support manufacturing competitiveness.

2. Workforce Planning & Talent Acquisition

• Develop and manage workforce plans, headcount, and labour costs in line with production capacity and budget.
• Oversee recruitment strategies and processes for factory and office roles, including first-line management and below.
• Improve recruitment efficiency, talent pipeline, and employer branding in the local labour market.
• Ensure fair, consistent, and compliant hiring practices.

3. Employee Relations & Labour Compliance

• Develop, review, and implement HR policies, internal regulations, and procedures in compliance with Vietnamese labour laws.
• Act as the Company’s key contact with local labour authorities and labour unions.
• Lead employee relations management, including grievance handling, disciplinary actions, and employment termination cases.
• Promote a positive industrial relations environment to ensure operational stability and workforce engagement.
• Conduct exit interviews and analyse turnover trends to improve retention.

4. Performance Management & Productivity

• Design and manage the performance management system, including KPIs, appraisal processes, and review cycles.
• Support line managers in setting clear performance expectations and improving employee productivity.
• Integrate performance outcomes with career development, succession planning, training, and reward decisions.
• Recommend tools and digital solutions to enhance performance tracking and HR data accuracy.

5. Compensation, Benefits & Payroll Governance

• Develop, review, and manage compensation and benefits policies, ensuring market competitiveness and internal equity.
• Oversee payroll accuracy, personal income tax, statutory insurance, and ERP data integrity.
• Lead annual salary and bonus review processes within approved budgets.
• Ensure full compliance of compensation and benefits practices with legal and regulatory requirements.

6. Administration & Facility Management

• Oversee general administration and facility services, including:
  • Legal documentation (business licenses, labour contracts, visas, work permits)
  • Transportation, accommodation, and expat support
  • Office services, canteen, security, cleaning, maintenance, PPE, and uniforms
  • Administrative expenses and petty cash control
• Ensure cost efficiency, service quality, and compliance with company standards.

7. Department Leadership & Governance

• Lead, develop, and evaluate HR & Admin teams to achieve departmental objectives.
• Set departmental KPIs, manage budgets, and optimize resource allocation.
• Develop and maintain HR handbooks, SOPs, and work instructions.
• Prepare analytical HR reports to support management decision-making.
• Drive HR-related improvement projects across the organization.

Key Result Area

• Workforce stability and retention
• Recruitment effectiveness and lead time
• Employee engagement and satisfaction
• Legal compliance and audit results
• HR operational efficiency

1. Education & Professional Background

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Professional training in Human Resource Management is preferred.

2. Experience

• Minimum 5–7 years of progressive HR experience, including 2–3 years in a managerial role.
• Strong experience in manufacturing or labour-intensive industries (furniture, wood, industrial production preferred).
• Proven knowledge of Vietnamese labour laws, industrial relations, and HR best practices.

3. Skills & Competencies

• Strong leadership, communication, and stakeholder management skills.
• Ability to balance strategic thinking with hands-on execution.
• High level of integrity, professionalism, and ownership.
• Strong analytical, problem-solving, and decision-making capabilities.
• Proficient in MS Office and HRIS/ERP systems.
• Fluent in Vietnamese and English.

Working Relationships

• Internal: Management Team, Line Managers, Factory Supervisors, Employees, HSE
• External: Labour Authorities, Labour Union, HR Service Providers, Legal Advisors