HR Senior Specialist

Company Description

Japanese Chain Restaurants (JCR) is a leading network of authentic Japanese restaurants, featuring well-loved brands like Genki Sushi, Yakiniku Like, sen-ryo, DONDONYA, and IPPUDO. For over two decades, JCR has delighted customers with diverse dining experiences ranging from casual to premium.

Job Summary

HR Senior Specialist is responsible for delivering comprehensive support across key HR functions, including talent acquisition, employee experience, HR operations, and office administration. This role plays a vital part in ensuring smooth organizational processes, fostering a positive work environment, and aligning HR practices with business needs.

Key Responsibilities

1. Talent Acquisition

• Focusing on recruitment for both new and replacement positions, ensuring alignment with workforce planning.
• Manage the full employee lifecycle, including onboarding, orientation, probation tracking, and offboarding.
• Collaborate with hiring managers to define job requirements and recruitment strategies.
• Support initiatives related to employer branding and candidate experience.

2. Employee Relations & Engagement

• Act as a primary contact for employee matters, providing timely and effective support on HR-related issues.
• Facilitate internal communication through regular updates and announcements.
• Coordinate employee engagement activities to strengthen team connection and workplace culture.
• Monitor employee feedback and contribute to initiatives that enhance satisfaction and retention.

3. HR Operations

• Oversee core HR processes such as compensation, benefits, and policy implementation.
• Maintain and update salary structures, allowances, and conduct market benchmarking when needed.
• Take primary responsibility for HR data management and reporting to ensure accuracy, consistency, and compliance.
• Ensure alignment with internal policies and labor regulations.
• Tracking of contract expiration timelines and ensure timely execution of renewal or re-signing procedures.

4. Office Administration

• Manage general office operations including vendor coordination, invoice processing, and travel arrangements.
• Ensure the office environment is well-maintained and supports employee productivity.
• Liaise with relevant departments to support administrative needs and operational efficiency.

Qualifications

• Minimum 5 years of experience in Talent Acquisitions or HR Generalist roles (FnB industry).
• Good English communication in both spoken and written
• Strong interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple priorities and work independently.
• Proficiency in HR systems and Microsoft Office tools.