Strategic Business Partnering:
- Partner with Functional Heads to translate business strategy into actionable people plans
- Lead workforce planning, headcount budgeting, and organization design
- Provide advisory on organization structure, team effectiveness, and capability gaps
- Anticipate people-related risks and recommend solutions
Organization Development & Capability Building:
- Develop and implement Competency Framework across functions
- Design and optimize organization structures for scalability
- Build succession planning and talent pipeline for critical roles
- Lead organization development and transformation initiatives
Talent Acquisition & Employer Branding:
- Define hiring strategy and workforce planning aligned with business expansion plans
- Ensure quality of hire for critical positions (Sales, Marketing, Medical, Key functions)
- Build and maintain talent pipelines for key roles and leadership succession
- Drive employer branding initiatives to strengthen talent attraction
- Partner with TA team to optimize recruitment effectiveness through data (time-to-fill, cost-per-hire, retention rate)
Performance Management:
- Design and implement KPI / BSC frameworks aligned with business strategy and departmental goals
- Monitor and analyze performance data to identify gaps and improvement opportunities
- Lead end-to-end performance review cycles, including calibration sessions and Performance Improvement Plans (PIP)
- Link performance outcomes to compensation, promotion, and career development decisions
- Drive a high-performance and accountability culture
Learning & Development (L&D):
- Identify capability gaps and design targeted learning programs
- Develop training roadmap for Sales, Medical, and leadership teams
- Drive leadership development and coaching initiatives
- Evaluate training effectiveness and ROI
Employee Relations & Engagement:
- Serve as a trusted advisor to employees and managers in resolving labor relations issues and internal conflicts
- Design and conduct regular Employee Engagement Surveys; analyze results and develop actionable improvement plans
- Lead corporate culture initiatives, employee benefits programs, and Employee Experience improvements
- Ensure compliance with labor law and internal policies; handle disciplinary cases and grievances
HR Advisory & Analytics:
- Provide data-driven people insights to leadership to support business decisions
- Track and report key HR metrics across all pillars (headcount, turnover, engagement, performance distribution)
- Identify workforce trends and proactively recommend HR interventions
- Act as a strategic advisor to line managers on people-related matters
Report:
- Report to the HR Director (HRD)