Human Resources Manager

Key Responsibilities:

HR Strategy & System Development

• Review, design, and optimize HR policies and frameworks (compensation, benefits, performance, promotion).
• Establish and manage HR Metrics/HR Scorecard to measure workforce effectiveness.
• Ensure fairness, transparency, compliance, and competitiveness in all HR systems.
• Implement performance management systems (KPI/OKR) aligned with business objectives.

Organizational Design & Workforce Planningy

• Develop and update the organization structure according to business growth phases.
• Advise the Board of Directors on Organizational Development (OD), restructuring, and expansion projects.
• Oversee HR operations across >100 employees (Office, Retail Stores, Warehouse, and E-commerce).
• Build strategic manpower and succession planning.

Culture & People Development

• Creative, and professional culture.
• Lead internal engagement programs: internal communications, team-building, and Culture–Care–Connect initiatives.
• Design and implement training programs for leadership development, onboarding, and professional skills.
• Conduct employee engagement surveys and execute improvement plans.

Talent Acquisition & Learning

• Build multi-channel recruitment strategies to attract and retain top talent.
• Manage employer branding on digital platforms.
• Design structured onboarding programs (30–60–90 days) for new hires.
• Collaborate with departments to design career paths and learning roadmaps.

HR Operations & Compliance

• Ensure compliance with Vietnam Labor Law, insurance, payroll, and workplace safety policies.
• Oversee employee records, contracts, evaluations, rewards, and disciplinary procedures.
• Standardize internal HR–Admin processes, workflows, and documentation systems.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Economics, or related field.
• Minimum 5 years of experience as an HR Manager or equivalent role in companies with 100+ employees.
• Prior experience in retail, e-commerce, fashion, or service industries is highly preferred.

Skills

• In-depth knowledge of full-spectrum HR management: Recruitment, C&B, Training, OD, and Culture.
• Strong expertise in policy design, HR metrics, KPI/OKR systems, and change management.
• Sound understanding of Vietnamese labor law, insurance, taxation, and benefits policies.

Personal Attributes

• Strategic thinker with analytical and organizational strength.
• Dynamic, creative, and adaptive to fast-paced environments.
• Empathetic leader with a “Servant Leadership” mindset, committed to people growth.