Import Documentation Specialist

The Import Documentation Specialist is responsible for auditing and preparing import documentation for customs and vendor payments, ensuring compliance with deadlines. Key duties include:

• Documentation Audit: Prepare and audit import documentation for customs and vendor payments, resolving discrepancies.
• Vendor Communication: Maintain effective communication and relationships with international vendors and staff.
• System Updates: Timely update the computer system with documentation information for vendor payments and customs clearance.
• Process Organization: Organize and complete documentation audits, requesting missing documents as necessary.
• Cargo Release: Ensure cargo release by submitting the original Ocean Bill of Lading when required.
• Email Management: Keep an accurate email list for international vendors and offices.
• Electronic Document Retention: Ensure proper batching, scanning, indexing, and retention of import documentation in the electronic system.
• Compliance: Maintain international correspondence per U.S. Customs requirements.
• Performance Data: Collect and update information based on key team performance measures.
• Vendor Accuracy Reports: Send weekly reports to overseas offices to improve vendor accuracy.
• SOP Maintenance: Maintain and recommend updates to Standard Operating Procedures for the team.
• Process Improvement: Identify and assist in implementing process improvements.
• Regulatory Knowledge: Stay updated on import regulations and industry changes, communicating findings to management.

Qualifications:

• Bachelor degree in International Business, Business Administration, Import/Export or equivalent experience.

• Have 1 year of experience or below.

  *Fresh gradudates will be trained. This job provides great opportunity for you to work closely with US colleagues and improve English skills.

• Basic understanding of U.S. Customs regulations and import logistics.
• Excellent English communication, interpersonal, and organizational skills.
• Familiarity with document management systems.
• Analytical and problem-solving abilities.
• Proficient in MS Office, especially Excel.
• Empathetic and professional response to vendor and customer inquiries.
• Ability to work independently and under pressure.