IMPORT OPERATION STAFF

1/ JOB DESCRIPTION:

• Receive pre-alert from agent
• Input data in the company’s software
• Send arrival notice to customer
• Contact with the warehouse and carrier to receive original docs.
• Solving the problem related to daily work
• Issue debit note, credit note, and check the date to complete the shipment
• Good communication with agent, carrier, supplier, customer…
• Report to the Supervisor and manager details of shipments, reports, … if required or any problem

2/ REQUIREMENTS:

• Graduated from College or above in related majors
• Know the process about ocean & air inbound as customer service
• Having at least 1 year of working experience in a forwarder as a customer service in the air and Ocean import section.
• Having experience working for a Japanese company or being good at speaking and writing English is an advantage
• Proficiency in Microsoft Office programs
• Good communication, Negotiation, pricing skills, proactive, hard-working