Import Sales Executive

Key Responsibilities

• Respond to inbound sales inquiries
• Understand customer needs and recommend appropriate shipping solutions
• Maintain a high level of product knowledge to effectively address customer questions and concerns
• Coordinate closely with POLs to push for more import volumes
• Follow up with potential sales leads to nurture relationships and close sales
• Achieve and exceed target lifting goals through telemarketing and daily sales visits
• Maintain accurate records of customer interactions and sales activities in the CRM system
• Collaborate with the sales team to develop and implement effective sales plans
• Update the market situation to Inbound Supervisor / Manager to identify trends, competitor activities, and potential opportunities
• Attend regular sales meetings to align with team goals and objectives

Key Experience & Qualifications

• Bachelor’s degree
• Minimum of 2 years of experience in inbound sales or a related field, preferably in the shipping or logistics industry

Key Competencies & Skills

• Good in English, both written and spoken
• Good communication and interpersonal skills
• Good problem-solving abilities and a customer-centric approach
• Ability to work independently and as part of a team
• High level of motivation and a results-driven mindset
• Ability to use Word, Excel, PowerPoint, Outlook