[JHC0037375] GA-HR Manager

The role 
General Affair – Human resources Manager (GA-HR Manager) shall be in charge for overall management of office operation including administrative procedures and human resources of the company.
Reporting line: COO/ CEO 

Key responsibilities
a) Human recourse management 
• Develop and implement HR strategies, policies, and procedures aligned with the company's goals and objectives such as recruitment standards-processes, employee onboarding and offboarding processes, performance management systems, learning and development, etc.
• Develop and administer compensation and benefits programs including payroll management, salary structures, and employee welfare initiatives
• Provide necessary training courses to GA-HR staffs
• Provide guidance and support to the management and employees on employee relations matters, including conflict resolution, disciplinary actions, and grievance handling
• Prepare HR-related reports and metrics for management review and decision-making purposes
• Ensure compliance with labour laws, regulations, and industry standards, and make recommendations for necessary updates to policies and practices
• Stay updated on HR and employment law trends, and ensure that the company's policies and practices remain in compliance with changing regulations
• In charge of payroll and PIT reports/ obligations of the Company’s employees 
• Oversea or in charge of legal tasks such as employee relations, reporting to / working with HQ (Regional Head Quarter) and Vietnam government authorities
• Oversee the administration of business trips, employee benefits such as health insurance, leave management, year -end parties, and company trips
• Oversee and manage up-to-date employee records, including personnel files, payroll information, and attendance records
• Collaborate with cross-functional teams i.e. HQ/ RHQ (Regional Head Quarter), to support organizational development initiatives, change management, and talent management strategies

b) General affair management
• Ensure efficient and effective office operations by 
- Overseeing and managing general administrative support for company activities as well as office facilities 
- Create and maintain good relationship with external partners such as office landlord, office supplies related vendors, suppliers and relevant partners
• Coordinate with relevant teams to support essential paperwork and documents such as contracts, agreements, POA, permits, approvals, internal letters, etc.
• Arrange timely procedures relating to foreigners such as visas, work permit (WP), temporary resident card (TRC)
• Arrange timely procedures relating to the company’s licenses, legal certificates 
• Coordinate with relevant internal teams to support essential paperwork and documents such as contracts, agreements, the management’s decision, power of attorney, permits, approvals, internal letters, etc.
• Support in vendor, supplier management tasks from sourcing and contracting to monitoring performance and making payment for invoices to vendors, and service providers in a timely and accurate manner.

• ​​​​Bachelor’s degree or higher.

• Minimum 6 years of HR experience, including payroll, compensation & benefits, and performance management.

• At least 3 years of experience in a managerial or supervisory role.

• Hands-on experience in General Affairs / Administration.

• Strong knowledge of Vietnam Labor Law, Social Insurance Law, and Employment regulations.

• Solid experience in employee relations and issue resolution.

• Fluent English is required.

• Japanese language ability is a plus.

• Experience working in retail, FMCG industries is highly preferred.