Key Account Executive

ofi (olam food ingredients), a new operating group from Olam Group, offers sustainable, natural, value-added food products and ingredients. The company includes leading businesses in cocoa, coffee, dairy, nuts, and spices, with a global value chain spanning farming operations, farm-gate origination, and manufacturing facilities.

ofi began operations in Vietnam in 1997 and has since established a significant presence with its head office in Ho Chi Minh City and regional offices across various provinces. Today, ofi Vietnam is the largest exporter of cashews, pepper, and instant coffee, operating seven large factories and engaging with a vast network of farmers. It is also among the top exporters of green coffee in Vietnam.

With over 4,500 employees, ofi Vietnam focuses on performance through employee engagement, a diverse and inclusive culture, and talent development. Our new strategy - 'Choices for Change' - aims for long-term impact by 2030 across four pillars: Prosperous Farmers, Thriving Communities, Climate Action, and Regenerating the Living World. Through these initiatives, ofi Vietnam is dedicated to driving positive change in Vietnam's agricultural landscape by investing in people and sustainability.

JOB IN SUMMARY

We are seeking a Key Account Executive to manage sales and sales strategy for our spice’s products, maintain and develop key customer relationships, ensuring customer satisfaction from the initial deal through after-sales service.

KEY RESPONSIBILITIES:

• Develop and maintain strong, trust-based relationships with oversea key accounts.
• Fully understand the needs and requirements of key customers and continuously propose solutions to meet customer objectives.
• Ensure correct products and services are delivered to customers on time.
• Serve as the main point of contact between customers and internal teams.
• Address and resolve any issues or complaints from customers promptly to maintain trust.
• Generate new sales opportunities and foster long-term relationships.
• Prepare regular progress reports and forecasts
• Perform tasks that assigned by line supervisor/ manager

• Bachelor’s degree or master’s in Business Administration, International Business, Supply Chain Management or relevant fields.
• From 2-3 years’ experience in similar roles, with experience in B2B Food Ingredient Sales/ Business Development/ Account Management is preferred
• Strong communication, interpersonal, and organizational skills.
• Detail-oriented and strong numerical skills for costing/ pricing calculations.
• Proactive, self-driven, good attitude, and hardworking.

Our Purpose is to “be the change for good food and a healthy future”. At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.