JOB SUMMARY

The Learning & Development Specialist coordinates and delivers orientation training at the SHTP site, manages the day-to-day implementation of assigned language programs, and supports soft skills and leadership development activities.

The role works closely with new employees, internal trainers, departments and external training providers to ensure effective training delivery, timely learner follow-up and accurate training records.

KEY RESPONSIBILITIES AND AUTHORITIES

1. Orientation & Onboarding

• Coordinate and deliver orientation training for new employees at SHTP, including DL, IDL and Staff; prepare schedules, align with internal trainers, arrange logistics and follow up on training completion.

• Work with content owners to review and update orientation materials, ensuring information remains accurate and aligned with company culture, policies and procedures.

• Administer knowledge checks and feedback surveys, summarize results and recommend improvements to training content, delivery and onboarding experience.

2. Language Programs

• Coordinate program implementation, including employee nominations, participant confirmation, placement tests, onboarding sessions, learning schedules and assessments.

• Serve as the day-to-day contact for learners and training providers; communicate program requirements, learning targets, assessment arrangements and updates, and coordinate the resolution of learning-platform or service issues.

• Monitor learner participation and progress against agreed requirements; conduct regular catch-ups, issue reminders and follow up with learners.

• Consolidate learning results and prepare regular progress updates for managers and stakeholders; highlight outstanding issues and recommend actions to improve participation and program effectiveness.

3. Training Records & Reporting

• Maintain accurate training records, assessment results and supporting documents.

4. Vendor & Payment Administration

• Coordinate vendor registration and prepare supporting documents with training providers and relevant internal departments.

• Coordinate the review, approval and signing of training contracts, service agreements and addenda in accordance with company procedures.

• Prepare and submit payment requests with the required invoices, approvals and supporting documents; track progress and follow up on outstanding items with vendors and relevant departments.

5. Other Support

• Support other related L&D activities as assigned.her sites by company shuttle bus to provide support when required.

REQUIREMENTS

Education

• Bachelor's degree in Human Resources, Business Administration, Languages or a related field.

Experience

• At least two years of relevant experience in Learning & Development.

• Experience in a manufacturing environment is preferred.

Knowledge & Skills

• Understanding of adult learning principles, training coordination and basic training evaluation.

• Strong communication, presentation and facilitation skills.

• Good command of Vietnamese and English.

• Good organizational skills and attention to detail.

• Proficiency in Microsoft Excel, PowerPoint, Word and Teams.

Working Location

•Work mainly at SHTP - Thu Duc  - HCMC  (approximately 90% of the time) and travel to other sites by company shuttle bus to provide support when required.