Manager, Talent Management & Development

Job Purpose

The Manager, Talent Management & Development is responsible for maximizing values of Talent and uplift Bank performance by building a future-ready, high-performing, and highly engaged workforce that enables the bank’s strategic ambitions.

This role manage tactical activation of EVP strategies and oversee the design and delivery of development programs for identified talent segments. Coordinate assessment tools and learning roadmaps, and ensure smooth implementation of succession planning and employee mobility processes

Key Accountabilities (1)

Own and responsible for delivery of TM&D products/interventions:

Manage Employee Segmentation and EVP Strategy

• Manage segmentation framework and governance

• Develop and maintain EVP tailored to segments

• Deliver prioritized EVP roadmap and initiatives

• Monitor and report on EVP impact and adoption

Manage Employee Segments Identification

• Manage employee segment persona definitions

• Develop and implement identification methodology

• Deliver segment mapping in partnership with HR and divisions

• Monitor effectiveness of identification process

Manage Employee Segments Development

• Assess proficiency using competencies and skills frameworks

• Develop learning roadmaps for each segment

• Deliver training and development interventions

• Monitor learning impact and close competency gaps

Manage Talent Pipeline via Succession Planning and Employee Mobilization

• Manage succession planning tools and processes

• Develop and implement internal mobility programs

• Deliver talent reviews and succession updates

• Monitor and improve access to talent across divisions

Key Accountabilities (2)

Key Accountabilities (2): People Management

• Attract, onboard and retain the right talents for a high-performing team

• Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members

• Manage team performance & provide feedback regularly (following the annual performance management cycle);

• Enable team member’s professional and personal development through capability assessment, training, coaching & feedback, etc.

• Motivate and recognize team members’ contributions towards the team’s shared goals

• Responsible for developing talents within the team

• Act as a role model and promote corporate culture at sub-function level

• Understand & communicate relevant HR offerings to team members.

Key Accountabilities (3)

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Key Relationships - Direct Manager

Senior Manager, Talent Management & Development

Key Relationships - Direct Reports

Assigned team members

Key Relationships - Internal Stakeholders

Functional teams within own Division and across Divisions

Key Relationships - External Stakeholders

Partners providing professional services

• A Bachelor's degree or higher in Human Resources Management, Organizational Development or related disciplines
• Professional certification from CIPD, SHRM, ATD and other reputable human resources organizations is preferred
• At least 6 years of experience in Talent Development, Performance Management, Learning and Development
• At least 2 years of managerial experience
• Knowledge of banking and financial services, technology or fintech is preferred
• Experienced in talent management practices and EVP offering design
• Experienced in instructional design methodology, learning application methodologies and design frameworks
• Experienced in coaching, mentoring and counselling
• Business English standard of proficiency as required for the role