NHÂN VIÊN SALES LOGISTICS

Job Summary

Responsible for developing new customers and growing revenue through logistics services (domestic/international freight, customs clearance, trucking…). You will manage the full sales cycle from lead generation to closing, while coordinating with operations to ensure service quality and customer retention.

Key Responsibilities

·         Identify and approach potential customers, consult and propose logistics solutions.

·         Prepare quotations, service proposals, and contracts; negotiate commercial terms.

·         Achieve monthly/quarterly sales targets (revenue, GP, new accounts).

·         Maintain relationships with existing customers and understand customer shipping patterns, proactively optimize the solution.

·         Handle customer inquiries and coordinate issue resolution with operations (delays, claims, documentation).

·         Work closely with Operations/CS to ensure smooth shipment execution and on-time documentation.

·         Ensure proper handover of customer requirements (SOP, booking process, billing instructions).

·         Monitor market rates, competitor offerings, and customer trends.

·         Provide feedback to management on pricing strategy, service gaps, and new opportunities.

·         Weekly/monthly performance reports follow the manager's requirements (calls/meetings, quotations, conversions, and revenue/GP).

·         Diploma/Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or related fields.

·         1+ years of experience (Executive) in logistics sales/freight forwarding.

·         Basic understanding of logistics services: Incoterms, freight modes, customs clearance, documentation.

·         Familiarity with pricing structure: freight, local charges, trucking, customs, warehousing.

·         Strong communication, negotiation, and relationship-building skills.

·         Problem-solving and customer-first mindset.

·         Good time management and ability to work under pressure.

·         Proficient in MS Office (Excel/PowerPoint).

·         English/Chinese communication is an advantage

What We Offer

·         Full benefits for employees in accordance with the company's regulations: Holiday bonuses, birthday bonuses, annual bonuses, salary review, company trip…

·         Participate in social insurance, health insurance, full unemployment insurance

·         Competitive base salary + sales commission/bonus (uncapped if applicable)

·         Sales allowance (phone/transport/social meal)

Location: Coalimex Building, 29-31 Dinh Bo Linh Street, Binh Thanh Ward, Ho Chi Minh City, Vietnam

Working Times: Mon – Fri (08:00-12:00; 13:30-17:30)