OE ACCOUNT MANAGER

Position Summary

We are seeking a results-driven and commercially focused Tyre OE Account Manager to manage OEM customer accounts and drive sustainable business growth.

The role is responsible for ensuring sales performance, delivery accuracy, and compliance with contractual terms while maintaining strong, long-term relationships with OEM partners.

This position requires strong planning capability, cross-functional coordination, and a data-driven mindset to align customer demand with production, logistics, and business objectives.

Key Responsibilities

1. Sales Planning & Performance Management

• Develop and execute monthly and annual sales plans for OEM customers in alignment with company targets
• Monitor demand forecasts and coordinate closely with production and supply planning to ensure fulfillment
• Track sales performance, identify gaps, and implement corrective actions to achieve targets
• Support business growth by identifying volume opportunities and improving sales efficiency

2. Customer Relationship & Account Management

• Build and maintain strong, long-term relationships with OEM customers
• Lead commercial discussions including pricing, contracts, and delivery terms
• Act as the key contact point for customers, ensuring timely communication and issue resolution
• Manage customer claims and ensure high levels of customer satisfaction

3. Cross-functional Coordination & Execution

• Collaborate closely with internal departments (Supply Chain, Logistics, Finance, QMS, Technical, Factory) for smooth order execution
• Ensure on-time delivery and alignment between customer requirements and operational capabilities
• Support quality issue handling in coordination with QMS and technical teams
• Ensure effective communication flow between customers and internal stakeholders

4. Market Analysis & Business Development

• Analyze market trends, competitor activities, and customer demand to identify opportunities
• Provide insights and recommendations to support strategic decision-making
• Identify new business opportunities, product applications, and potential OEM partnerships
• Support product development alignment based on customer and market needs

5. Reporting, Compliance & Internal Alignment

• Prepare regular reports on sales performance, forecasts, and customer status
• Ensure compliance with contractual terms, company policies, and audit requirements
• Maintain accurate documentation and data tracking for OEM accounts
• Represent the OE function in internal meetings and contribute to business planning

Requirements/Specifications

• Customer-Centric Mindset: Focused on building long-term partnerships and delivering value to OEM customers
• Results-Driven Approach: Strong ownership in achieving sales targets and business outcomes
• Collaborative Spirit: Ability to work effectively across functions and cultures
• Analytical Thinking: Data-driven decision-making with strong problem-solving capability
• Resilience & Adaptability: Ability to manage pressure, ambiguity, and dynamic business environments

Technical Skills

• Strong knowledge of OEM/B2B sales processes (automotive/tire industry preferred)
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Strong analytical and reporting skills
• Ability to manage multiple priorities and complex coordination

Experience and Qualifications

• Bachelor’s degree in Business, Marketing, or related field (MBA is an advantage)
• 5–7 years of experience in OEM or B2B sales (automotive/tire industry preferred)
• Proven experience in negotiation, account management, and strategic planning
• Experience working in cross-functional and matrix environments
• Team management experience is a plus

Soft Skills

• Good command of English (written and spoken)
• Strong communication, presentation, and influencing skills
• Strong business acumen and customer-oriented mindset
• High level of ownership, accountability, and professionalism

Why Join Us

• Opportunity to work with leading OEM partners in the automotive industry
• Exposure to regional operations within the Yokohama network
• Competitive salary and comprehensive benefits package
• Dynamic and performance-driven working environment