Online Coordinator (HO - 000210_SHO-ONL-121-200-081-1)

• Visual merchandising on Website (Brand.com):

• Coordinate with the Design team to prepare and deploy visual assets across the Website and Marketplace platforms. Ensure visual consistency and brand guideline.
• Regularly review website layout and product placements to optimize customer experience and highlight key products or campaigns

• Website Setup & Product Launch:

• Support the setup of campaigns, collections, and promotional mechanics on the Website.
• Coordinate with relevant teams to ensure products are uploaded, categorized, and available online according to launch timelines.
• Monitor product availability and assist in resolving issues related to product listings, stock visibility, or product information.

• Sales & Commercial Reporting:

• Prepare and update daily sales reports to track online performance across Website and Marketplace channels.
• Support the team by providing basic analysis to identify sales trends or campaign performance.

• Cross-functional Collaboration: Work closely with Design, Content, Production, Operations, and Customer Service teams to ensure smooth execution of online activities
• Operational Support & Ad-hoc Tasks:

• Assist in testing new website features or improvements before launch.
• Monitor website issues and coordinate with relevant teams for resolution.

Support other e-commerce operational tasks or projects as assigned

Experience: At least 2 years of experience in e-commerce operations or online sales coordination

Technical Knowledge:

• Familiarity with online visual merchandising and e-commerce platforms (Shopify, Shopee, TikTok)
• Good analytical skills, proficiency in Microsoft Excel and ability to prepare basic sales reports

Skills: Strong organizational skills, Good communication, Time management

Attributes: Proactive, adaptable, and detail-oriented

Problem-solving: Ability to address and resolve issues in a timely and effective manner.