I. OBJECTIVES: To manage and optimize logistics operations (Forwarding & 3PL) through system establishment, cost control, personnel coordination, and strategic support for the Director.
II. RESPONSIBILITIES
1. Forwarding Service Support
- Team & Process Setup: Setting up or re-organizing teams and establishing working processes.
- Cost Management: Performing cost analysis, making quotations, or double-checking quotations.
- Contract Management: Drafting, reviewing, and processing the signing of contracts with clients and vendors, including document management.
- Operations & Billing: Setting up operations for new clients, defining PICs (Persons in Charge), and providing guidance/handover.
- Vendor & Problem Solving: Advising solutions for operational problems, solving internal disputes, and finding more vendors for bidding.
- Operational Support: Double-checking debit notes for clients and trucking vendors, and supporting operational jobs temporarily during manpower shortages.
2. 3PL Service Support
- System Development: Cooperating with 3PL Managers to set up KPI systems for operations and monthly employee evaluation systems.
- Business Development: Surveying new inquiries from clients and supporting the bidding process through cost analysis and quotations.
- Contract & Documentation: Drafting/reviewing contracts and ensuring payment documents are provided to clients to meet deadlines.
- New Business Setup: Setting up manpower, monitoring operations, and submitting approvals for vendor payments.
- Analysis & Advisory: Analyzing monthly costs and income, and advising solutions for manpower or operational problems.
3. Assisting the Director
- Coordination: Arranging meetings with vendors/partners and managing business trip logistics (air tickets, hotels, transportation).
- Ad-hoc Tasks: Undertaking other tasks as assigned by the Director.