Procurement Invoice Resolution Analyst

The Procurement Invoice Resolution Analyst is responsible for reviewing and resolving invoice discrepancies identified during invoice processing. This role supports Procurement and Accounts Payable by investigating invoice data discrepancy issues, pricing mismatches, and receiving discrepancies. This position is office-based and plays a critical role in ensuring accurate, timely invoice processing and continuous improvement across vendors and internal processes.

1. Invoice Review & Resolution:

• Review invoices flagged with discrepancies during the processing cycle.
• Investigate and resolve issues related to invoice data, pricing differences, and receiving discrepancies.
• Compare invoice information with Purchase Orders (POs), receipts, and supporting documents to identify root causes and determine appropriate actions.

2. Cross-Functional Coordination:

• Coordinate with Accounts Payable (AP), Procurement, Receiving, and other stakeholders to resolve invoice-related issues.
• Follow up on outstanding discrepancies and escalate cases when necessary.
• Maintain accurate and clear records of findings, actions taken, and resolutions.

3. Reporting & Data Analysis:

• Track invoice discrepancies and update related records in Excel.
• Analyze recurring issues and identify trends involving vendors, pricing, or receiving processes.
• Support the preparation of reports and data summaries to improve operational efficiency.

4. Process Improvement:

• Identify opportunities to improve invoice processing accuracy and reduce recurring issues.
• Support the development and documentation of standard operating procedures.
• Participate in system enhancement testing and provide feedback on process improvements.

1. Education:

• Bachelor's degree or College diploma in Business Administration, Accounting, Finance, Supply Chain, Economics, or related fields.

2. Experience:

• Fresh graduates or candidates with up to 2 years of experience are encouraged to apply; training will be provided.
• Experience in data entry, administrative support, invoice processing, Accounts Payable (AP), Procurement Support, or shared services environment is an advantage.

3. Knowledge of:

• Basic understanding of invoice processing and business documentation.
• Familiarity with Purchase Orders (POs), Accounts Payable processes, or Procurement operations is a plus.
• Basic knowledge of Microsoft Excel and data management.
• Familiarity with OCR systems or ERP platforms is an advantage but not required.

4. Skills & Abilities:

• Good English communication skills.
• Ability to work independently while collaborating across teams in the USA.
• Strong attention to detail and accuracy.
• Ability to analyze information and identify discrepancies.
• Comfortable working with repetitive and high-volume tasks.
• Good organizational and time management skills.
• Proficiency in Microsoft Excel (data entry, sorting, filtering, and basic reporting.
• Willingness to learn and continuously improve processes.