Product Operations Specialist (Food) | 9-Month Contract

Product Specialist will support the CE&P Product Team in daily operational tasks, system setup, launch documentation, Food Development support, and cross-functional coordination to ensure products, programs, and projects are delivered accurately and on time during the 9-month temporary assignment.

Team Operations & System Setup

·         Support the CE&P Product Team in operational tasks related to systems and product/program launch processes.

·         Prepare, complete, and track required files and requests with relevant teams, including BD&M, IT, Operations, Supply Chain, Finance, and QA.

·         Support SKU setup, product information setup, pricing setup, and related information for both Food and Beverage items in internal systems.

·         Monitor request status, follow up with stakeholders, and ensure information is updated accurately and on time.

Food Development & Launch Support

·         Support Food Development activities, including product sample coordination, internal tasting preparation, document consolidation and follow-up with suppliers or internal teams as needed.

·         Prepare and maintain Food Recipe Cards, product information, preparation guidance and other launch-related documents.

·         Support the preparation of Period Planning Kit (PPK) and seasonal launch materials, ensuring food-related information is accurate and ready for store execution.

·         Coordinate required setup for seasonal launches, LTO products, core food updates and related operational readiness tasks.

Cross-functional Project Support

·         Join and support cross-functional projects with CE&P, Operations, Supply Chain, IT, BD&M, QA and other related teams.

·         Support projects related to Auto PO and PO management, including tracking project requirements, consolidating inputs and coordinating testing or implementation follow-ups.

·         Support Food Display initiatives by coordinating information, collecting store feedback, preparing working files and following up execution requirements.

·         Support Serve ware and Packaging projects, including product information tracking, sample coordination, vendor follow-up and documentation updates.

·         Maintain clear communication with stakeholders and provide timely updates on pending items, risks and next steps.

Key Deliverables

·         Accurate and timely SKU, price and system setup for Food and Beverage items.

·         Complete launch support documents, including Food Recipe Cards, PPK inputs and operational setup files.

·         Effective coordination with cross-functional teams to ensure project tasks are followed up and completed on time.

·         Well-maintained tracking files, request status and project documentation.

Core Competencies

·         Task ownership and accountability.

·         Attention to detail and data accuracy.

·         Cross-functional coordination.

·         Problem solving and proactive follow-up.

·         Learning agility and willingness to support diverse product operation tasks.

Preferred Qualifications

·         Fresh graduate or 1–2 years of experience in Product, Marketing, Operations, Supply Chain, Food & Beverage, FMCG, Retail or related fields.

·         Good coordination, communication and follow-up skills.

·         Detail-oriented, organized and able to manage multiple tasks with deadlines.

·         Comfortably working with Excel, PowerPoint and internal systems; experience with SKU/product setup is an advantage.

·         Able to work with cross-functional teams and adapt quickly in a fast-paced environment.

·         Good English communication skills are preferred.