Program Manager

Reports to: General Manger, CEIVN
Responsible for: Marketing Engineers/Executive

Purpose: To manage and develop Marketing team to meet all expected KPI from higher management

Interactions:

• Interface between Company and Customers
• Interact with all other departments to support and meet customers’ requirement.
• Interact with higher management to consult and convey direction to Marketing team

Functions:

1. Support/co-ordinate the following area for existing customers.

• Quotation
• Before and after sales service.
• Provide customer service and program management.
• Conduct customer satisfaction survey.
• Monitoring customer feedbacks

2. Provide RFQ service for existing and potential customers.

• Co-ordinate RFQ package.
• Prepare quotation.
• Follow up after quotation submitted.

3. Manage Marketing team for effective operation, provide support to higher management

Results/Output:

• Sales performance vs the budget.
• New Projects/customers secured

Authority:

• Submission of Quotation to customers.
• To assign Marketing Engineers/Executives to handle various projects
• To assign other project members from various depts to perform project tasks
• To remind and issue warning letter to Marketing staffs when He/she violates company rules or not fulfill responsibility.

Recruitment requirements:

• Degree/Diploma in Electronics/Mechanical Engineering/Business Management
• 1–3 years: of relevant experience in the manufacturing industry, preferably in EMS
• Pre- and post-sales experience
• Good communication skill

Job requirements

• Having been trained IPC (IPC –A610), doing quotation, project management, ERP
• Understand and know how to use Oracle System