QA Manager

Mô tả chung / General description:

We are looking for a Quality Manager to lead and continuously improve our Quality Management System. The role is responsible for ensuring full compliance with IATF 16949, customer-specific requirements, and applicable regulations, while driving a strong quality mindset throughout the organization.

The Quality Manager works closely with Production, Engineering, Purchasing, and Sales and acts as the main quality interface toward customers, auditors, and suppliers.

Mô tả công việc / Job description:

- Maintain, and continuously improve the Quality Management System in accordance with IATF 16949 and ISO 9001

- Act as Management Representative for quality-related matters

- Prepare, lead, and follow up on IATF, customer, and internal audits

- Ensure compliance with customer-specific requirements (CSR)

- Lead customer complaint handling, including root cause analysis and corrective/preventive actions (8D, CAPA)

- Manage and improve incoming, in-process, and final inspection processes

- Define and monitor quality KPIs, including scrap, rework, and customer PPM

- Support new product introduction (NPI), process changes, and APQP activities

- Apply and maintain quality tools such as APQP, PPAP, FMEA, SPC, MSA

- Drive continuous improvement initiatives and problem-solving activities

- Train and coach employees on quality standards, procedures, and best practices

- Manage supplier quality issues and support supplier development activities

- Lead and develop the quality team (inspectors, engineers, technicians)

Yêu cầu công việc / Job requirements:

- Bachelor’s degree in Engineering, Manufacturing, or a related technical field

- Minimum 5–7 years of experience in leading role in quality management within a manufacturing environment

- Strong hands-on experience with IATF 16949 (mandatory)

- Proven experience leading IATF audits (internal and external)

- Background in automotive, metal processing, machining or industrial manufacturing is a strong advantage

- Solid knowledge of quality tools: 8D, FMEA, SPC, PPAP, APQP, root cause analysis

- Practical, hands-on mindset with strong presence on the shop floor

- Good leadership and coaching skills in a multicultural environment

- Strong problem-solving and analytical skills

- Very good English communication skills (spoken and written)

- Experience working with international customers and standards is preferred