Phúc lợi

Mô tả Công việc

Receive and manage customer complaints related to product quality.
Coordinate with related departments to investigate root causes.
Prepare customer complaint reports and submit corrective/preventive action plans.
Maintain and update complaint records, quality data, and related reports.
Communicate with customers regarding complaint handling progress when required.
Participate in internal audits and customer audits related to quality issues.
Ensure compliance with company quality standards and procedures.
Detailed jobs will be discussed further in an interview session.

Bachelor’s degree in Quality Management, Chemical, Industrial Management, or related fields.
At least 1 year experience in QA/QC or customer complaint handling.
Language: Can make report in English, can write and speak English.
Can use 7 QC tools and some analysis methods such as: 5WHY, FMEA, .. in real work (prioritize).
Proficient in Microsoft Office.
Good analytical and problem-solving skills.
Having a sense of responsibility and dynamism at work.

Bình Dương

Số 18 Đường số 3, Vsip1, Thuận An, Bình Dương

Bằng cấp: Đại học
Phụ cấp khác: Meal + Phone + Housing Allowance.
Thời gian thử việc: 2 months
Độ tuổi: 23 - 35
Thời gian làm việc:07:40 - 16:35 (From Monday to Friday)
Đồng nghiệp: Work in a professional, international, and dynamic environment.
Phúc lợi: Health and social insurance are provided (following regulations in Vietnamese Labor Law)
Ngày nghỉ: Annual leave 14 days/year
Lương: 16 Tr - 18 Tr VND