QC COORDINATOR

We are Umbra …

We share a vision of creating original, modern, casual and affordable design for every room in the home. We are a privately owned, Canadian company with 35 years of industry experience. Led by our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits.

Responsibilities:

• Coordinate Inspection Schedule with Clients, follow up the progress of inspection and provide feedback or solve the abnormal issues from inspection
• Complete self-check report by following the requirement of Clients, e.g. Amazon, Walmart, Target, Momax, etc.
• Assist on Quality Audits, e.g. ISO9001, FSC Audits and submit CAPA after audits
• In charge of third-party tests for new products and annual tests for regular products
• Make Daily statistics and report of abnormal quality data from production
• Assist superiors in summarizing customer complaints records and filing
• Responsible for daily factory inspection data statistics and follow up solving of the issues
• Assist in handling the composing, updating, and maintenance of quality system documents
• Update the monthly quality inspection report.
• Other tasks assigned by Superior

• College or above, min. 3-year experience on Quality  
• Proactive and accountable
• Good communication and problem-solving capabilities
• Good language capability, either fluent English or Chinese
• Proficient with Excel, Outlook, PPT, etc.