QC Lab Supervisor

• Lead the QC lab team to execute and fully maintain the ISO/IEC 17025 quality management system in daily operations.
• Review and technically approve daily test results and reports to ensure accuracy and data integrity.
• Track, analyze, and report laboratory KPIs (turnaround time, testing efficiency, error rates) to the Lab Manager.
• Develop and maintain Testing Procedures, Standards & Methods for raw materials and products.
• Research, design, and validate new testing procedures to expand laboratory capabilities.
• Own and manage the calibration and verification schedule for all lab equipment and critical testing instruments across other operational departments.
• Coordinate with 3rd party laboratories and certification bodies to ensure all annual compliance testing is executed right on schedule.
• Conduct comparison testing / interlaboratory trials with external and 3rd party labs.
• Train, mentor, and evaluate lab technicians on technical competencies and ISO standards.
• Effectively work with relative departments to identify quality problems, devise solutions, and follow up on corrective/preventive actions (CAPA).
• Perform other duties as assigned by the Lab Manager.

Direct and push the laboratory testing system, transforming the ISO 17025 framework into daily practice. Fully utilize the support of all departments to manage the calibration master plan and meet laboratory performance objectives. Provide accurate, reliable testing data and technical insights to support management decisions and ensure product compliance.

1.     Education

§   Bachelor’s degree and above in Engineering, Science, or Quality Management.

2.     Experience

• Minimum 4 years of experience in laboratory environments or quality management.
• Proven track record in a supervisory or lab management role.
• Experience in furniture manufacturing, upholstery, or related industry is an advantage.

3.     Knowledge of:

• ISO/IEC 17025 (highly preferred) or ISO 9001 quality management systems.
• Equipment calibration systems, metrology, and uncertainty evaluation.
• International testing standards.

4.     Skills and Abilities

§  Excellent data review, analytical, and problem-solving skills.

§  Strong organizational and time-management skills to meet strict testing deadlines.

§  Ability to communicate effectively with internal departments and 3rd party organizations.

§  Proficient in computer software (Excel, Word, PowerPoint, Email, and Power BI).

§  Fluent in both oral and written English