QC lead

1. Team Management & Coordination

• Assign, supervise, and coordinate technical tasks for team members under responsibility.
• Train, coach, and develop the professional capabilities of team members.
• Evaluate team performance (KPIs) and provide periodic reports to upper management.

2. Technical Operations & Improvement

• Execute and organize technical tasks as assigned by management.
• Propose and implement process improvement solutions, system optimization initiatives, and cost/waste reduction measures.
• Research and develop new products (bolts, nuts, wood screws, brackets, etc.) and improve existing products based on the market needs of the furniture and woodworking industry.

3. Quality Management

• Develop and manage quality standards and product categories for metal hardware accessories used in interior and exterior furniture that the company is trading.
• Inspect incoming materials (steel, zinc, plating layers, etc.) and outgoing products to ensure compliance with established quality standards.
• Control technical specifications such as thread dimensions, tensile strength, corrosion resistance, and plating quality (zinc plating, electroplating, etc.) to ensure suitability for indoor and outdoor environments.
• Handle customer quality complaints, analyze root causes, and propose corrective and preventive actions.

4. Cross-functional Collaboration & Reporting

• Coordinate with other departments (Purchasing, Sales, etc.) to resolve issues arising during operations.
• Work with suppliers and customers regarding technical requirements, drawings, and product standards.
• Prepare technical and quality reports as required.

5. Training & Development

• Participate in and organize training programs to improve technical expertise for both self and team members.
• Stay updated on technologies and industry standards (DIN, ISO, JIS, etc.) applicable to metal hardware accessories.

Technical Skills

• Solid knowledge of manufacturing engineering, mechanical processing, and surface treatment/plating.
• Good understanding of materials (steel, stainless steel, alloys) and thread/fastener standards and dimensions.
• Ability to read and interpret technical drawings; proficiency in CAD software such as AutoCAD, SolidWorks, etc.
• Good command of Microsoft Office, especially Excel, and technical software applications.
• Strong understanding of quality management systems/tools such as ISO 9001, 5S, and Kaizen.

Soft Skills

• Strong leadership, team management, and people development skills.
• Good problem-solving, analytical, and decision-making skills.
• High sense of responsibility, attention to detail, and accuracy.
• Ability to work independently and manage a team effectively.
• Good health and ability to work under pressure.
• Strong communication, cross-functional coordination, and customer/supplier management skills.

Qualifications & Experience

• College or University degree in Mechanical Engineering, Materials Engineering, or related fields (University degree preferred).
• At least 2 years of technical experience in manufacturing, preferably in factories producing interior and exterior wood/furniture products, including at least 1 year in a similar Leader/Team Leader position.