- Major responsibility is lead quality engineer team to support new product development and correspondent VE/PSE project related quality engineering activities (Motor & Power tool).
- Also need to follow up MP trouble shooting to solve quality issues, customer complaint. Lead quality engineer team to do quality data collection to find opportunity for continuous improvement.
- Collaborate with US and coordinate PRC corrective action system to ensure timely root cause analysis and effective corrective/preventive action, including modifying methodologies to ensure permanent elimination of failures/issues
KEY RESPONSIBILITIES AND AUTHORITIES
- Lead quality engineer team to follow up production readiness of New Product Development projects as assigned including system level validation, component and supplier readiness as below listing.
- Lead quality engineer team to follow up all qualification run; EB/QB/PR issue closures and update qualification readiness sheet (QRS).
- Lead quality engineer team to prepare product control plans per PFMEA risk assessment and referring to product drawing and CTQs.
- Lead quality engineer team to prepare check cards for test stations.
- Lead quality engineer team to review and follow up assembly fixture qualification in NPD manufacture (Cpk & GR&R etc)
- Lead quality engineer team to follow up new part qualification per Supplier Part Qualification Requirements (SPQR) with SQE and new part SER approval.
- Participate Design for Manufacturing & Assembly (DFMA) meetings with CFTs providing necessary comments.
- Deal with MP production line quality issue, minimum line stops and line abnormal.
- Handle customer complaint and warranty case to improve customer satisfaction.
- Use 8D and write 8D report to follow up all quality issues.
- Support for continuous quality improvement activities / projects as quality management KPI direction.
- Leverage the lessons learned from previous projects, customer complaints, and warranty
Quality Function Leadership:
- Manage NPD production readiness risks in early concept development and providing FMEA input early in the development process.
- Thoroughly review new to VN products and align all functions & activities before starting MP
- Ensure Lesson learnt from MP & NPD results in Prevention Activities
- Lead continuous improvement on quality and reliability.