Sales Admin Team Leader

Lead and manage the overall Sales Administration operations for the Audio category to ensure:

• Effective operational support for the Sales team
• Accurate business data management and reporting
• Close monitoring and optimization of sell-in, sell-out, and promotion performance
• Smooth cross-functional collaboration between Sales, Brand, Trade Marketing, Accounting, and Distributors

I. Key Responsibilities

Sales Administration Operations Management (35%)

• Lead and manage the Sales Admin team, including daily task allocation and performance follow-up
• Monitor and control the processing of POs, contracts, pricing, claims, rebates, and receivables
• Ensure service level agreements (SLA) are maintained for Sales teams and customers
• Standardize and continuously improve internal operational processes
• Coordinate with cross-functional teams to resolve operational issues promptly and effectively

Business Reporting & Analysis (30%)

• Develop and manage reporting systems for Sell-in, Sell-out, Inventory, Forecast, and Promotion Performance
• Track sales KPIs by channel, product model, customer, and Sales team
• Analyze sales trends and provide actionable insights to support business decisions
• Ensure accuracy, consistency, and reliability of business data

Sales Support & Promotion Execution (20%)

• Monitor promotion program execution and support incentive/rebate calculations
• Evaluate the effectiveness of sales and promotional programs
• Support Sales and Brand teams in forecasting and business planning
• Monitor stock aging, allocation, and product availability

Systems Management & Process Improvement (15%)

• Propose automation initiatives and reporting optimization solutions
• Standardize operational templates and management dashboards
• Improve efficiency in the use of ERP systems, Excel, and BI tools
• Train team members on operational processes and reporting standards

Experience

• Minimum 3–5 years of experience in Sales Administration, Commercial Administration, or Business Support
• At least 2 years of team leadership or supervisory experience
• Preferred industries: Audio, Consumer Electronics, FMCG, Retail, or Distribution

Knowledge & Skills

• Strong Excel and data management skills
• Strong analytical and business reporting capabilities
• Good task management and prioritization skills
• Strong cross-functional communication and coordination skills
• Problem-solving mindset with a focus on process improvement
• Experience with Power BI, ERP systems, SAP, or Salesforce is a plus