* Expected Start Date: March 2026
1. Master Data Management
- Create and update customer information (address, tax code).
- Generate new codes and adjust credit limits.
- Update Sales PIC.
- Perform tasks via internal ticketing system.
2. Daily Sales Order Processing:
- Receive sales orders from customers or sales team via phone, fax, or email.
- Check stock availability and provide feedback if stock is insufficient.
- Verify customer credit limit; proceed with goods release if within limit, otherwise notify Sales/Customer.
- Follow up on credit approval and inform relevant departments.
- Allocate stock among orders in agreement with Sales team/customers.
- Enter orders into the system accurately (brand, quantity, price, discounts) as approved.
3. Order Status Follow-up
- Ensure all orders are issued with correct quantities.
- Follow up on returns, exchanges, and samples for customers.
- Track daily order status: completed, invoiced but not delivered, delivered but not invoiced.
- Contact Sales PIC/customers for action or escalate to Management for resolution.
4. Price Increase
- Prepare “last bite” list as instructed by Management.
- Monitor delivery progress, chase Sales PIC for order clearance, and update Sales Management.
5. Daily Price Updates
- Add new prices or adjust GM prices as required.
6. Reporting
- Prepare daily sales reports and area sales reports.
- Weekly: Consumer Pack Report.
- Handle claims and record travel requests for the Sales Team.