Sales Coordinator

Job Description

The Employee shall be responsible for supporting the Company’s seafood business related to Japanese clients and the Japan market, with a balanced focus on Quality Control / Quality Assurance and Sales Support / Market Promotion.

1. Key Responsibilities

1.1 Quality Control / Quality Assurance (QC/QA)

• Support monitoring and coordination of seafood product quality for export to Japan.
• Assist in quality inspections, sampling, and evaluations in accordance with customer specifications and Japanese market requirements.
• Coordinate with internal QA/QC, production teams, and suppliers to follow up on quality issues and corrective actions.
• Prepare, review, and translate quality-related documents, including product specifications and inspection reports (Japanese, English, Vietnamese).
• Accompany and support Japanese clients during factory visits, audits, and quality inspections.

1.2 Sales Support & Market Promotion

• Provide Japanese-language support during client visits, meetings, negotiations, and online conferences.
• Assist in presenting seafood products, processing methods, and quality standards to Japanese customers.
• Support sales activities, including customer inquiries, order follow-up, and coordination between clients and internal departments.
• Assist in market development for the Japan market by collecting customer feedback and market information.

1.3 General Responsibilities

• Act as a liaison between Japanese clients and the Company’s internal departments.
• Travel domestically and internationally to support client visits, inspections, and business activities.
• Work on-site at factories, processing facilities, or supplier locations when required, including extended stays for inspections, audits, and quality monitoring.
• Perform other duties reasonably assigned in line with business needs.

2. Requirements

• Japanese proficiency at business level or above; able to communicate, translate, and interpret in work settings.
• Bachelor’s Degree or College Diploma in Food Science, Aquaculture, Business, Japanese Studies, or related fields.
• At least 2–4 years of working experience in a similar position; experience in trading or export–import companies is an advantage.
• Basic knowledge or experience in seafood, food processing, QC/QA, or sales support is preferred.
• Good organizational, communication, coordination, and multitasking skills.
• Detail-oriented, responsible, and able to work under pressure.
• English: Intermediate level or above (for communication with suppliers and document handling).
• Willingness to travel domestically and internationally and work on-site at factories when required.
• The candidate must be able to communicate fluently in Japanese
• CV must be submitted in English.

3. Benefits

• Salary: Negotiable
• Performance bonus
• Dynamic, professional, and friendly working environment.
• Opportunities for career growth and professional training.