Sales Executive (FMCG Background)

Seek new customers (60%) 
• Base on customer database or other source, seeking new end-users 
• Plan for introduce & convince customers to use IFV’s products. 
• Send sample testing and support in sample testing. 
• Follow up the sample testing result and customer feedbacks. 
• Negotiation on price, delivery term, products, promotions… 
• Coordinating in sign the contract. 
• Make the new customer report  
Achieve targets of volume & coverage and Debt (20%) 
• Make the monthly sales forecast 
• Make the sales planned base on each customer 
• Customer visiting plan, advice the products applications, end-products costing analyzing, goods  delivery schedule as well as execute sales volume actions directed by superior and good coverage  within assigned territory 
• Follow up the customer payment 
• Reminding customer who are pending the debt payment  
Implement of report submission (5%) 
• To be responsible for timely & accurately submitting call card & daily report to MS and  recommending changes as necessary to ensure targets are achieved 
• Follow the I-sales procedures 
• Do and submit all sales report including daily report, weekly report and initiate in customer complain  
Develop & maintain business relationship with customer. Assure optimal customer service (5%) 
• Work closely with customer to align monthly/daily sales plan & order delivery schedule to customer.  
• Monitor customer’s performance to ensure that customers are given good customer service 
• Maintain and develop good partnership with all customers to ensure company successfully build  good image in the market 
• Support customers in products applications and trouble shooting  
Keep track competitor’s activities & market feedbacks (5%) 
• Keep track competitor’s activities & market feedbacks on IFV’s products to contribute to business decision-making 
• Initiate in market issues  
Coordinate with technical team for technical knowledge & advice (3%) 
• Effectively communicate with sales technical service team and LAB for product knowledge, quality... so that enable to ability to handle customer’s queries   
Others assignments from superiors (2%) 
• Technical support in Sales DEMO 
• Support in sales events (Food and Hotel exhibitions…) 
• Sales Promotions activities 
• Others admin: check all documentation, contracts, quotation, Follow up sales order, dept., goods delivery…)

Qualifications & Experience

• At least 2 years of relevant experience in a similar position, with a strong preference for candidates from the flour industry or food & baking distribution.

• Good command of English (minimum TOEIC 500 or equivalent).

Skills & Competencies

• Technical & Computer Skills: Proficient in MS Office (Word, Excel including Pivot Tables, PowerPoint) and professional email correspondence.

• Sales & Soft Skills: Strong negotiation, customer relationship management, customer-centric mindset, and an entrepreneurial approach to business development.