Sales Operations (FMCG)

• Act as the key coordinator between relevant departments (Finance, Booking, Estimation, Logistics, Production) to ensure a smooth end-to-end process from quotation, order placement, contract execution to final delivery. 

• Handle and monitor all order-related documentation, including contracts, bookings, estimations, product labeling, questionnaires, payment documents, and other customer-specific requirements. 

• Coordinate and follow up on receivables and payments; work closely with the Finance team to ensure timely cash-in and cash-out processes. 

• Track and update delivery schedules; follow up and coordinate with stakeholders to resolve any issues arising during order execution. 

• Support post-sales activities: receive customer feedback, coordinate issue resolution (if any), and ensure the best possible customer experience. 

• Analyze sales data, track KPIs (revenue, growth, margins), and provide periodic reports to support business forecasting. 

• Develop, standardize, and optimize Sales SOPs and internal workflows to improve cross-functional efficiency. 

Requirements

• Bachelor’s degree in Finance, Business Administration, International Business, Marketing, or related fields. 

• At least 2 years of experience in a Sales Admin/Sales Operations role, preferably in FMCG. 

• Strong skills in communication, problem solving, and negotiation. 

• Advanced proficiency in Excel; experience in data analysis and process mapping (SOP writing) is a plus. 

• Detail-oriented, careful, calm, able to handle pressure, and capable of working independently. 

Benefits

• Salary: Negotiable.
• Lunch allowance: 35,000 VND/day.
• Fixed 13th-month salary.
• Performance bonus (KPI).
• Holiday and Tet bonuses.
• Provided laptop and necessary working equipment.
• Social insurance based on full salary.
• Quarterly corporate training programs.
• Participation in company bonding activities (Team Building, Company Trip, etc.).