Sales Support

💼 Job Responsibilities

• Support the Sales team with quotations, bookings, and customer service.
• Coordinate with customers, shipping lines/airlines, agents, and internal departments to track shipments and handle arising issues.
• Prepare quotations, contracts, shipping documents, and relevant reports.
• Update customer information, monitor order progress, and ensure service quality.
• Perform other tasks as assigned by the Department Manager.

Requirements

• Bachelor’s/College degree in relevant fields.
• At least 1 year of experience in Sales Support/Customer Service, preferably in the Logistics/Freight Forwarding industry.
• Fluent in Chinese (listening, speaking, reading, and writing) to communicate with customers and partners.
• Knowledge of Import/Export and Incoterms is an advantage.
• Pleasant appearance, professional manner, and good communication skills.