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Monitor key Collection performance indicators including roll rates, collection efficiency and effectiveness.
Present any findings / insights and actionablerecommendations to management in a weekly regular meeting.
Work closely with the collections team to ensure alignment between strategy and operations.
Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.
Work with the data science team to integrate advanced analytics into collection strategies.
Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.
Actively identify opportunities to improve Collection performance.
Participate on new product/program launch and process change implementation.
Yêu Cầu Công Việc
5+ years of experience in collections, risk management, or a related analytics role
Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, R, SAS)
Experience with collection management systems and decision engines, especially in Robot-based collection methods, and segmentation methodology for effective collection strategies
Analytical and creative problem solver, with flexibility to accommodate business needs and high attention to details
Ability to contribute consistently and positively in a fast-paced environment
Excellent in English
Địa điểm làm việc
Hồ Chí Minh
p1, 320 Lê Văn Sỹ, Phường 1, Tân Bình, Hồ Chí Minh