Senior L&D Specialist

JOB DESCRIPTION

• Program Design & Implementation: Coordinate with internal departments and external partners to design and implement comprehensive training programs.
• Onboarding & Culture: Conduct orientation training and internal culture workshops for new hires to ensure seamless integration.
• Operations & Monitoring: Monitor and evaluate the effectiveness of training programs; assess trainer quality and student performance.
• Budget Management: Manage the training budget and ensure the efficient use of approved resources.
• E-Learning & Documentation: Manage training software systems, records, and reports according to company standards.
• Competency Assessment: Build and integrate assessment tools to evaluate post-training effectiveness and periodic employee competency.
• Process Improvement: Collect feedback and conduct surveys to propose continuous improvements in training methods.
• Performance Impact: Analyze the impact of training programs on employee productivity and work efficiency.
• Other Duties: Execute additional tasks as requested by management.

JOB REQUIREMENTS

• Education: College or University degree in Economics, Human Resources Management, Business Administration, Education, or related fields.
• Experience: Minimum of 02 years of experience in the field of training and organizational development.
• Professional Skills:
  • Deep understanding of coaching, training, and human development.
  • Strong ability to stay updated with new trends in organizational learning.
  • Dynamic, creative, and proactive mindset.
  • Strong leadership skills with the ability to inspire and lead by example.
• Soft Skills:
  • Excellent communication, critical thinking, and problem-solving skills.
  • Ability to work under high pressure and maintain strict confidentiality.
  • Integrity, transparency, and fairness in all professional dealings.

COMPENSATION & BENEFITS

• Salary: Competitive salary based on qualifications and experience.
• Leave: 12 days of annual leave per year.
• Bonuses: 13th-month salary and performance-based bonuses.
• Insurance: Full participation in SHUI (Social, Health, Unemployment Insurance) according to labor laws.
• Growth: Opportunities for specialized training in soft skills, management, coaching, and leadership.
• Work Environment: Professional, dynamic, and GenZ-friendly environment with clear career advancement paths.
• Engagement: Participation in Team Building, Year-End Parties, and various corporate events.

KEY PERFORMANCE INDICATORS (KPIs)

• New employee onboarding completion rate.
• Student satisfaction index.
• Initiative and creativity in program design.
• Quantity and quality of Sales Staff and Store Managers meeting standards post-training.
• Training cost-to-budget ratio.
• Accuracy and timeliness of training reports.