[Tân Phú] Business Analyst

- Work closely with stakeholders from different departments to gather, clarify, and manage business and functional requirements.

- Translate business needs into clear functional specifications, user stories, process diagrams.

- Evaluate business value, prioritize requirements and features based on business objectives.

- Monitor, track, and validate new features after release; provide documentation and user training when necessary.

- Support issue analysis, root cause investigation, and resolution related to the product ecosystem.

- Define, track, and ensure the accuracy of business and operational metrics for stakeholders.

- Aggregate data and create insightful reports and dashboards to support operational and strategic decision-making.

- Perform additional tasks as assigned by management.

·       2-4 years of experience as a Business Analyst or in a similar role.

·       Solid problem-solving mindset with a holistic view of business operations.

·       Proven ability to analyze complex workflows and design scalable, efficient solutions.

·       Strong stakeholder management and communication skills.

·       Knowledge in business process modeling using BPMN, flowchart diagrams, or equivalent standards.

·       Knowledge of system architecture and solution design; knowledge of SQL is a plus.

·       Proficiency in Excel and data analysis; experience with Power BI or other BI tools is a plus.

High adaptability with the ability to quickly learn new domains, products, and industries.

Trình độ học vấn, chuyên ngành (Education Background, Major):   BA or above

Trình độ ngoại ngữ (Foreign Languages Skills):     Proficiency in all four English skills is mandatory