Trưởng Ban Vận Hành Bán Hàng Siêu Thị (MT Operations Manager)

MAIN TASKS:

1. Sales Planning and Execution:

- Implement and oversee sales plans and activities to achieve targets for supermarket chains.

- Coordinate with Customer Relationship Managers (CRM) to develop and execute partner, brand, and market development plans.

- Analyze and evaluate KPIs for employees to ensure targets are met.

2. Partner and Market Development:

- Work with CRM to develop and maintain relationships with supermarket partners.

- Monitor product presence and compliance with display standards at sales points.

3. Team Development:

- Recruit, train, and evaluate the performance of subordinate staff.

- Ensure adherence to operational procedures and standards.

4. Customer Relationship Management:

- Evaluate the quality of services provided to supermarkets.

- Build and maintain good relationships with supermarket management and partners.

5. Budget and Cost Management:

- Manage and control the budget and operational costs effectively.

REQUIREMENTS:

1. Education and Major:

- University degree

- Preferably major in marketing, business administration.

2. Experience:

Minimum 6 years of specialized work experience in multinational companies or large-scale companies in the dairy, food, or fast-moving consumer goods industry, with a preference for the dairy sector.

At least 2 years of equivalent experience in companies with large-scale operations, with a preference for roles related to operating supermarket channel customers or convenience stores.

3. Specialized Knowledge and Skills:

- Have experience and knowledge in managing business activities Business related to CVS/supermarket, (chain) stores; on interactions with supermarket/CVS channel customers, especially purchasing department, purchasing department...

- Have knowledge about brand and product management; about construction and implement business plans.

- Have experience in sales management at supermarkets/supermarkets.

- Good skills in: negotiation, negotiation and presentation, problem solving and decision making, interviewing, hiring, training and team building.

- Problem-solving and decision-making abilities.

- Ability to build and develop cooperative relationships with customers and partners.

4. Other Requirements:

- Proficient in office computing.

- Fluent in English.

- Honest, team-oriented.

- Able to handle high work pressure and work beyond regular hours.