1. Sales performance management -Review the sales objectives for the month and set individual objectives for each EC to meet the center target respecting commercial ground rules. -Review the previous sales team performance, identify areas of improvement, and prepare an action plan to improve sales effectiveness. -Consistently review and evaluate the conversion performance of the all the channels, activities/events, and sales team members. -Ensure accurate and timely information updates from the sales team in the organization’s system. -Prepare a daily/weekly report for the Head of Commercial on the sales situation in the center and revise the action plan to ensure that milestones and targets are met. -Contribute to the sales of the school by offering prospect presentations during the month. -Ensure that the defined show distribution ground rules are respected in the school. 2. Sales team skills development and management -Monitor the sales team member performance through data analysis and observations and identify areas of improvement. -Regularly conduct on-the-job training and coaching sessions tailored for each sales team member. -Conduct a feedback session with each sales team member monthly. -Manage the registration and completion of the assigned training courses on the sales training platform for the new sales team members. -Manage and evaluate on frequent basis (monthly/quarterly) the performance of the sales team in line with HR policies and procedures. -Manage the schedule of the sales team members in a fair and balanced way. 3. Cross-departmental collaboration -Work with the School Service Manager to create a monthly activities calendar for prospects. -Collaborate with Activation team by participating in external activities providing customer insights and feedback on supply conversion of the promoter leads. - Drive school’s recruitment effort to build a competent team to deliver high sales performance - Collaborate with the TMK Manager to update on supply conversion and feedback on booking effectiveness. -Share market insights specific to the location and audience demographics with the Head of Commercial and the Marketing team on a regular basis.- Required Competencies: - Very result-oriented - Effective communication and ability to influence stakeholders. - Good organization skills - Solution driven mindset and ability to effectively mitigate issues smoothly - Leadership and people development skills - Professional appearance - Able to work under pressure and flexible working hours, including evenings and weekends. - Computer literacy
Yêu Cầu Công Việc
- Required Competencies: - Very result-oriented - Effective communication and ability to influence stakeholders. - Good organization skills - Solution driven mindset and ability to effectively mitigate issues smoothly - Leadership and people development skills - Professional appearance - Able to work under pressure and flexible working hours, including evenings and weekends. - Computer literacy Qualification and Experience Required - Education: Bachelor's degree - Languages: Vietnamese and Proficiency level of English comparable to WSE Level 11. - Previous Experience: •Minimum 3 years' experience in education industry •Minimum 1 year in sales management (not necessarily in Education industry)