Warehouse Assistant - Nhân Viên Kho HCM

a. Order Receiving and Processing

- Receive order details from customers and enter data into the system.

- Issue transportation orders, coordinate vehicles, and arrange goods pickup.

b. Operational Monitoring and Issue Resolution

- Monitor the progress of goods delivery, update the transportation status in real time.

- Proactively respond to customers regarding delivery progress.

- Quickly resolve issues such as delivery delays, shortages, or damaged goods.

c. Document and Invoice Management

- Collect, check, and archive delivery documents (signed receipts, invoices).

- Cross-check transportation costs and support the accounting department with payment processes.

d. Reporting and Analysis

- Compile and generate periodic reports on inventory, delivery times, error rates, customer complaints, etc.

- Assist management in decision-making and process improvements.

e. System Operations

- Proficiently use warehouse/logistics management software to update order information, delivery status, and warehouse data.

Language: Proficient in Chinese or English (listening, speaking, reading, writing).

 Preferred:

   - Experience in warehouse, logistics, or transportation coordination.

 Skills:

   - Good communication skills, effective coordination with relevant departments.

   - Ability to work under pressure and handle multiple tasks.

   - Proficiency in using logistics/warehouse management software (Excel, etc.).