Warehouse Operation Officer

• Preparing daily booking data to track delivery volumes and ensure proper communication of plans to 3PL.
  "- Check, control, and adjust the daily scheduled delivery quantity.
  - Inform 3PL in case of sudden changes in quantity.
  - Support in handling issues related to delivery appointments.
  - Record and report any incidents that occur.
• Manages inbound and outbound volume, and works with 3PL to ensure accurate data.
  "- Check inbound and outbound data, ensure it is accurate, timely, and entered into the system correctly.
  - Coordinate with relevant departments to resolve system issues (if any) every day.
  - Collaborate with 3PL and relevant departments to conduct inventory audits twice a year.
  - Work with stores to address data discrepancies in case of any issues.
  - Record and report any incidents that occur.
• Coordinating between departments and stores to resolve issues.
  "- Monitor the handling of incident reports by 3PL with the corresponding function.
  - Provide support and advise reasonable solutions to 3PL/stores to resolve issues.
  - Resolve problems with wrong deliveries, returns, price wrong, and other related issues at South RDC.
  - Resolve complaints from suppliers/3PL concerning operational problems.
  - Record and report any incidents that occur.
• Control, review, update, and develop regulations/procedures related to operations.
  "- Supervise 3PL operations to ensure compliance with processes and accuracy.
  - Propose improvements in processes to increase work productivity.
  - Record and report any incidents that occur.
• Monitor KPIs with 3PL and control individual/departmental MBOs.
  "- Monitor and supervise the KPIs set with 3PL.
  - Propose/advise solutions to achieve KPIs with 3PL.
  - Create MBO & control
• Other duties as assigned
  - Any other activities or matters related to the department, or ordered from the supervisor and/or company from time to time.

• University degrees
• Management skill
• Good at MS Office (Excel, Power Point…), Operation system ( WMS, SAP, Profit…)
• Honestly, carefully and negotiation skill
• Ability to work both independently and as a team member under high pressure
• Enthusiasm, adaptability, team-spirit are required
• Good inter-personal and reporting skills
• Negotiation and problem solving skills
• Good communication with other stores/department/suppliers

Benefits:

– 13 month salary

– Performance bonus

– Transportation allowance

– Meal at canteen

– Premium healthcare

– Full salary social insurance

– 1-day work from home per week (as approved of HOD)

– 12 days annual leaves

– Many opportunities of development (transfer, promote)

– Training and learning development;