Warehouse Supervisor

A. PURPOSE OF THIS POSITION:

We are looking for a Warehouse Supervisor (Shipping Area) who supervises and coordinates all shipping operations ensuring accuracy, safety, compliance with procedures, and on-time delivery. Responsible for managing staff, maintaining shipping documentation, and ensuring smooth workflow across departments.

B. PRIMARY RESPONSIBILITIES:

• Supervise all outbound (shipping) activities in the assigned area/shift.
• Verify and confirm product quantity, quality, and condition before shipment.
• Assign and monitor tasks for staff such as picking, packing, scanning, labeling, and loading.
• Ensure compliance with FIFO/FEFO and all shipping procedures.
• Maintain and enforce 5S and safety standards in the shipping area.
• Review and approve shipping documents such as invoices, packing lists, shipping labels, and delivery orders.
• Coordinate with Planning, Sales, QC/QA, and Logistics to ensure on-time shipment.
• Track and report daily shipping status, outbound performance, and inventory balance in the shipping zone.
• Train new staff, monitor employee performance, and support discipline management.
• Ensure operators have the skill level intended for the operations assigned and the associated process instructions.
• Identify and propose process improvements to enhance productivity and reduce costs.
• Confer & coordinate activities with other departments.
• Interface with customers on their audits at site.
• Other jobs as assigned.

1. Education:                                             
- College degree or higher, preferably in Logistics, Supply Chain, or Business Administration.                                       
2.Experience:                                             
- Minimum 1–2 years of experience in warehouse supervision or shipping operations.                                         
3. Others:                                            

- Strong understanding of warehouse processes, shipping procedures, 5S, and safety standards.

- Good leadership and team management skills.

- Proficiency in ERP/WMS/D365 systems is an advantage.

- Able to perform system tasks related to shipping such as picking confirmation, packing confirmation, shipment booking, DO/SO processing, barcode label printing, and outbound posting.

- Proficient in Excel (Pivot, VLOOKUP) for data analysis and reporting.

- Able to generate and interpret system reports such as OTIF, shipping accuracy, shipping lead time, and inventory variance.

- Detail-oriented, able to work under pressure, with strong communication skills.

- Ensuring compliance with the policy including correctly understanding the intent of the policy.

- Ensures compliance with company policies and correctly understands the intent behind each policy.

- Maintains accurate employee discipline records to protect the company.

- Takes prompt corrective actions for any non-compliance issues.