Freight Control Executive (Temp 8M)

Position summary:

• Ensure timely and accurate updates of freight rates and free time for respective trade lanes in TMS for Geneva’s Pricing Liner approval.
• Corporate with other teams and agents to ensure freights in system matches with contracts, sales quotations and adheres to the company’s regulations.
• Run reports and correct errors regarding to freight rates and other kind reports (if requested).
• Issue EMC if required by Freight Control Manager.
• Follow and clear daily correction MFTC report.
• Perform other duties assigned by Freight Control Manager and Freight Senior Executive.

Key responsibilities:

• Resolve rate discrepancies and customer disputes by reviewing the approval process and correcting billing errors.
• Verify booking data against approvals (GVA/ARO) and ensure accurate filing in TMS.
• Update rates and surcharges in booking and bill levels.
• Submit CNF shipment rates and free time for Geneva Pricing Liner approval.
• Issue EMCs post-dispute resolution and coordinate with relevant departments for invoice adjustment, additional payment collection or refunds.
• Process debit notes and follow up on payments.
• Handle special rate requests (e.g., CODs, returns, customs charges).
• Coordinate with accounting for special cases.
• Clear K/O items in daily MFTC reports and handle daily/monthly corrector reports.
• Prepare additional reports and support tasks as assigned.

Key experience & qualifications:

• Bachelor's degree in any related majors, preferably in Logistics, Maritime or equivalent.
• Relevant experience in shipping/logistics industry is preferred

Key competencies & skills:

• Can-do attitude and the ability to work under pressure
• Strong command of English in both speaking and writing
• Customer service oriented
• Details focused
• Ability to work independently and teamwork spirit
• Organization and management skills
• Strong verbal and written communication skills to both internal and external stakeholders
• MS office skills, especially Excel
• A believer of continuous evolution and desire to excel professionally