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Job Description

The duties and responsibilities of Faculty Assistant include but is not limited to:

• Be the point of contact for students (and their parents) having study program related inquiries;
• Support the examination office at VGU and at the German partner universities;
• Be in charge of having students' grades input in the VGU's Integrated Campus Management System (ICMS) and keep them up-to-date;
• Support the scheduling, resource planning, and operation of teaching modules (timetables, room booking, attendance lists, distribution of course material, course evaluations, etc.);
• Prepare timesheets and other required documentation for part-time (visiting) lecturers and teaching staff;
• Assist in organizing exam;
• Handle the posting of exam problem and answer sheets between the German partner universities and VGU;
• Communicate with the study program partners in Germany;
• Arrange the visits of faculty from the German partner universities;
• Cooperate closely with the other departments.

Job Requirement

1. Qualification: Bachelor degree in business administration, economics, social sciences, mathematics, engineering or related fields. Master's degree is an advantage

2. Experiences: 

• First working experiences in the fields of Academic Affairs and Higher Education Administration

3. Knowledge:

• Knowledge of office management principles, methods, and procedures
• Knowledge of sorting/filing techniques and records retention policies and schedules to maintain accurate records
• Understanding about Vietnamese and German education system is an advantage

4. Skills

• Proficiency in English both in written and orally
• Knowing German language is an advantage
• Good manners of expression, good writing skills and organizational skills
• Good command in using MS Office Software
• Be able to work efficiently, independent and self-organized
• Handling student's concerns in a professional manner
• Customer-oriented mindset
• Being careful and attentive to detail

5. Behaviours required

• Good attendance and punctuality
• Teamwork mindset
• Courteous and friendly
• Respect for cultural background of staff, students and partners