CỬA HÀNG TRƯỞNG (STORE MANAGER / STORE LEAD)

Mô tả Công việc

About Dat Bike (Electric Motobike)

Dat Bike is a technology startup whose mission is to drive mass adoption of green transportation in Vietnam. We make the most compelling and dependable electric bikes so that customers can just switch without making any compromises. To do this, we welcome the brightest people to join our journey.

Responsibilities

• Be responsible for P&L at the store
• Achieve and exceed sales goals through store operations and effectively product pitch
• Control store expenses, including staffing, supplies, and services
• Implement all operational policies and procedures to achieve the business goals
• Oversee the operations and appearance of the store (opening, closing, security, cleaning, merchandising, inventory), ensuring facility maintenance and store presentation adhere to the brand standard
• Manage customer experience at the store, providing test ride and exceptional customer service to visitors/customers
• Analyze data to improve sales and customer experience at the store
• Manage customer escalation quickly and effectively
• Work with the Marketing team for marketing activities at the store
• Recruit, train, and develop employees ensuring all positions are filled in a timely manner and consistently perform to company standards

Yêu Cầu Công Việc

Requirements

• 3+ years of experience in similar positions with proven track record to meet and exceed goals
• Can think critically and extract signals from noises quickly
• Goals driven
• Excellent interpersonal and verbal skills
• Superb organizing and operational skills
• Highly detail-oriented
• Able to work both individually and in a team environment
• Good communication in English
• Hi-tech, consumer goods, or automotive industry experience is a plus