Senior Quality Team Leader

Mô tả Công việc

• Responsible for Quality functions for designated manufacturing site. Escalation path for quality related risk assessments and decision making.
• Maintain the system and continually improve its effectiveness to enhance customer satisfaction and business performance.
• Provide product and service that meets customer and applicable regulatory requirements to support our business.
• Lead team to solve quality issues.

PRODUCT QUAITY CONTROL

• Lead various teams, includes but not limits to: QE, IPQC, Testing/Reliability, Green compliance, FAI.
• Ensure quality products and services delivered to customers with the most cost efficiency, fully customer satisfaction, and rule/ regulatory compliance.
• Understand sufficiently and correctly products, customer quality requirements.
• Coordinate with customers and Coherent oversea colleagues, and Handle customer complaint.
• Deploy quality management system and quality tools to ensure quality meet customer expectation.
• Respond quickly and accurately to customers.

PEOPLE DEVELOPMENT

• Ensure your team is staffed, motivated, inspired, engaged, and empowered to deliver a high and sustainable performance level in an ever-changing environment at a cost level the organization can sustain and reflects market realities.
• Ensure you have the right people in the right jobs, by consistently using proper interview and selection techniques and methodologies throughout your organization.
• Ensure a learning environment is in place and your team is trained and developed to consistently achieve your organization’s expectations in both the short and long terms.
• Ensure the Performance Management Process is fully operating with meaningful stretch goals for all employees in your organization, that feedback is on-going and focused on development and done with 100% On Time Delivery.
• Ensure a free flow of two-way information for your organization to work effectively and communication channels are active and open.
• Ensure an accident-free environment by following all EH&S policies and procedures, maintain a clean, safe and orderly environment and openly endorsing and creating an attitude that all accidents are preventable within your sphere of influence.
• Ensure the spirit and intent of all employment laws and regulations and Coherent and local HR policies and procedures are understood and complied with in your area.

Yêu Cầu Công Việc

• Bachelor in statistic, engineering, chemistry, material science or equivalent.
• At least 5 years’ experience.
• Statistical and quality tools to collect, research, and analyse data.
• ISO 9001, FMEA, SPC, Customer service handling, 8D, and continuous improvement.
• Excellent interpersonal skills and communication skills in both Vietnamese and English.