Service Manager (German Speaking)

Mô tả Công việc

1. Project Management

• Make sure new projects are implemented successfully.
• Coordinate with other relevant people/departments for project testing.
• Gain sufficient project requirements and transfer the knowledge to related people through training.
• Monitor project on a daily basis and make improvements/adjustments when needed.
• Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved.

2. General Management

• Provide accurate and timely information for related departments when required.
• Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects.
• Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency.
• Other task assigned by supervisor.

Yêu Cầu Công Việc

1. Education:

• University degree
• Good in German (B1/B2 level) and English is a plus

2. Technical skills and experience:

• At least 2 years of working experience
• MS Office (Word, Excel, PowerPoint)

3. Soft-skills:

• Negotiation skill
• Problem solving
• Communication and interpersonal skills.
• Leadership and supervision skills.
• Planning and analytical skill
• Presentation skill
• Team working skill

4. Attributes:

• Strong multi-tasking abilities
• Good team player
• Hard-working
• Innovation and creativity

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Notes: Only suitable candidates will be contacted and invited to participate an interview.

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