Lương
Cạnh tranh
Kinh nghiệm
4 - 7
Năm
Cấp bậc
Quản lý
Hết hạn nộp
05/10/2024
Phúc lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Mô tả Công việc
School Operations Management
Oversee student onboarding, class scheduling, tech clubs, and workshops. Manage inventory of materials and ensure cleanliness of schools. Academic Success Management
Handle teacher selection and ensure academic procedures comply with standards. Implement corrective measures and request teacher training as needed. Customer Experience Management and Commercial Support
Ensure effective parent-teacher communication and high satisfaction levels. Support customer retention and student referrals; lead CX initiatives. People Engagement and Development
Evaluate service team performance and ensure training compliance. Drive staff engagement and maintain high morale.
Yêu Cầu Công Việc
Must Have:
Strong customer experience mindset Result-oriented Effective communication and ability to influence stakeholders Good organizational skills Solution-driven with effective issue mitigation Leadership and people development skills Professional appearance Ability to work under pressure and flexible hours (including evenings and weekends) Computer literacy Education: Bachelor’s degreeLanguages: Vietnamese and English proficiency at WSE Level 13Experience: Minimum 5 years in the education industry Minimum 2 years in a management role Preferred:
Technical education background Experience in a coding school
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