Business Analyst

Mô tả Công việc

1. Data Analysis

- Analyze business data & create reports per requested from BoD/ LT

- Work with cross-functional teams to understand data needs and provide analytical support

- Track key performance indicators (KPIs) and measure the effectiveness of business strategies

- Preferred tools: Power Query, Power BI

2. Automation Solution

- Analyze user operation pain points as requested

- Develop & implement automation solutions & processese to solve user pain points

- Preferred tools: Power Automate, Power Apps

3. Systems Operation

3.1. ERP (MS Dynamics 365 FnO) & CRM (MS Dynamics 365 CRM)

- Maintain operations of ERP system

- Support users with system issues

- Train users per requested

- Be System Administrator

- Maintain Master Data

- Renew annual license & process licensing payment

- Analyze further user requirements & solution provision for system expansion

- Lead IT partners to develop, test & deploy further system expansion

3.2. Microsoft 365

- Be System Administrator

- Manage Users & Teams (create new, edit , deactivate)

- Manage License (M365, Power BI)

Yêu Cầu Công Việc

- BS Degree in IT/ Computer Science, or Business Information Systems, or relevant field

- Experience in MS Dynamics 365 FnO

- Knowledge in MS Dynamics 365 CRM & using Power BI is a plus

- Good communication and interpersonal abilities

- At least 2 year of exeperience

- Passionate and proactive

- Ability to work effectively with internal teams (cross-function) & external vendors

- Can work independently